14-Day Atelier Fit Guarantee
Return & Exchange Policy
Your complete comfort and vision clarity are guaranteed by Western Optic, Junagadh.
1. 14-Day Frame Fit Guarantee
If your frame feels uncomfortable on your nose bridge or temples, contact our concierge team within 14 days of delivery. We will assist you with free temple adjustment guidance, exchange, or return.
2. Prescription Lens Adaptation Warranty
If you experience adaptation issues with newly ground custom prescription lenses within 14 days, our opticians will re-verify your optical calibration and re-grind the lenses at zero additional cost.
3. How to Initiate an Exchange
Simply message our Western Optic Junagadh atelier on WhatsApp at +91 94262 28103 or email us with your order reference.